Pooja Jewellers Bhubaneswar – Elegant Gold, Silver & Fancy Jewellery

Terms and Conditions

Introduction

Prior to using the Website, https://www.poojajewellersbbsr.com, owned and operated by Pooja Jewellers, please carefully read and understand these Terms and Conditions. By accessing and using the services offered on our website, you show your consent and agreement to be bound by the Terms and Conditions stated herein. By accepting these terms and conditions, you agree and accept that Pooja Jewellers shall have the right to modify these terms and conditions at any time without the obligation to notify you, and it is your responsibility to stay updated by checking for recent updates. Any revisions to these Terms and Conditions shall become effective immediately upon their posting, and you agree to be bound by the terms of such updates and amendments.

Eligibility Criteria

Any person who has attained the age of 18 years and above is permitted to open an account, use, purchase, or engage in any transactions on this Website. A person who is legally incapable of entering into contracts as defined by the Indian Contract Act, 1872 is not eligible to use or conduct transactions through this Website. Those who decide to access this Website from outside India are responsible for ensuring compliance with applicable local laws to the extent that they are relevant. By accepting the terms and conditions you hereby agree and accept that you fulfill the eligibility criteria above and also accept and agree to abide by the laws of India.

Pricing & Payments

The prices displayed on our Pooja Jewellers website are subject to change without prior notice. Please note that you will be charged the price listed for the product on the day of your purchase. For orders shipped within India, we only accept payment in Indian Rupees (INR). The prices indicated already include applicable CGST/SGST/IGST. We value your privacy and strive to provide a secure and transparent experience when using our website’s payment gateway. If you are using an international credit/debit card for checkout, please note the following:

Currency Conversion: During the payment process, the transaction amount will be shown in Indian Rupees (INR) before you confirm the payment. To proceed with the transaction, you will need to convert the displayed INR amount to your local currency, in accordance with your card's policies. Please be aware that your credit card issuer may apply currency conversion charges, which will be reflected on your statement in addition to the product charges on our website.
Identity Verification: For certain transactions, we may request a copy of a government-issued photo ID from your country of residence. Acceptable proof of identification includes a) Passport with Visa Copy, b) Driving license, c) Employment card, or d) Any other government-issued ID proof. This additional step is essential to ensure the security of your transaction and protect against potential fraudulent activities. At all times, we handle your personal information with the utmost care and comply with applicable data protection laws. For detailed information on how we collect, use, and protect your personal data, please refer to our comprehensive Privacy Policy.

Confirmation Process (PAN Requirement)

To ensure compliance with regulatory requirements, it is mandatory to have a PAN issued by the Income Tax Department for purchases exceeding ?2 lakhs. Please note the terms and conditions regarding PAN card verification:

PAN Card Submission: After placing an order, customers will be contacted by our customer service executive via phone or email to request the submission of a valid PAN card for orders exceeding ?2 lakhs. The customer will be provided with instructions on how to submit the PAN card.
Order Verification: Until the PAN card is received and verified, the order will be put on hold. Our team will review the PAN card details provided by the customer for verification purposes.
Name Matching: The billing name provided during the order must match the name on the PAN card. If there is a discrepancy, the PAN card verification will not be successful, and the customer will be notified to rectify the mismatch.
Order Confirmation: Once the PAN card verification is successfully completed and the billing name matches the PAN card details, the order will be confirmed, and further processing will take place.
Order Cancellation: If the customer fails to provide the PAN card or there is a mismatch in the billing name with the PAN card, the order may be canceled. The customer will be notified promptly regarding the cancellation and provided with further instructions if required. We appreciate your understanding and cooperation in complying with these revised PAN card terms and conditions. If you have any questions or require assistance, please reach out to our customer support team, who will be glad to assist you during the PAN card verification process.

PAN Card Terms & Conditions

After an order is placed, our team may contact via phone/email to confirm order and details.
This ensures accuracy and secure delivery to the correct recipient.

Registration

User Registration: In order to complete any transactions on the website, users are required to register and become a member of Pooja Jewellers. The registration process is essential for account creation and access to various features and benefits.
Personal Information & KYC: During the registration process, users will be prompted to provide necessary Personal Information and KYC documents, as defined in our Privacy Policy. This includes First Name, Last Name, email address, and contact number. The information provided will be used for registration purposes and future communication related to transactions, as well as any other relevant information that Pooja Jewellers may wish to share with customers.
One-Time Process: Registration is a one-time process, ensuring convenience for users in future interactions with our website. Once registered, users can simply log in or sign in using their existing account credentials for subsequent visits.
Privacy & Data Protection: We prioritize the security and confidentiality of user information. The Personal Information collected during registration is handled in accordance with our Privacy Policy, which outlines how we collect, use, store, and protect user data. We encourage users to review the Privacy Policy for detailed information on data handling practices and their rights concerning their personal information.

Gift Cards

Pooja Jewellers Gift Cards can be redeemed on our website. They are valid for one year from issuance, cannot be revalidated, resold, or exchanged for cash. Multiple Gift Cards may be used in one transaction. Once redeemed, Gift Cards cannot be canceled or refunded.

Activate with 16-digit number & 6-digit PIN on reverse side.
Redeem via “Gift Card” tab at checkout.
May be partially redeemed until balance or expiry.
Cannot be used to buy another Gift Card.
Void if resold.

For queries: poojajewellersbbsr.com or +91 7008304043.

Site Security

Unauthorized access or attempted hacking is prohibited.
Probing or testing system vulnerabilities without permission is forbidden.
Disrupting services (viruses, flooding, spamming, etc.) is not allowed.
Sending unsolicited promotional emails is prohibited.
Forgery of TCP/IP headers is strictly forbidden.

Violations may result in legal action. We may cooperate with law enforcement to prosecute offenders.

Fraudulent Transactions

Pooja Jewellers reserves the right to recover costs, damages, and legal expenses from individuals engaging in fraudulent activity. Legal proceedings may also be initiated.

Disclaimer

Website, content, products, and services are provided “AS IS” without warranties, express or implied, except as expressly stated in writing by Pooja Jewellers.

We do not guarantee accuracy, reliability, or error-free service. Colors, sizes, and packaging may vary due to device/display.

Changes to Site Disclaimer

We reserve the right to modify disclaimers periodically. Updates will be posted, and continued use implies acceptance.

Website Content

All text, programs, images, videos, and content are intellectual property of Pooja Jewellers. No content may be reproduced, published, transmitted, or exploited without permission.

External Material & Links

Links to third-party websites are provided for convenience. Pooja Jewellers does not endorse or guarantee external content.

Limitation of Liability

Pooja Jewellers shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the website. Our liability, if any, will not exceed the amount paid by you for accessing/using the site.

Reviews, Feedback, Submissions

All comments/submissions become property of Pooja Jewellers.
No obligation to maintain, compensate, or respond.
Comments must not violate rights or laws, or contain unlawful/abusive content.
We reserve the right to edit/remove comments.

Indemnity

By using this website, you agree to indemnify, defend, and hold harmless Pooja Jewellers, its officers, directors, employees, and affiliates from claims arising from your use of the site.

Governing Law & Jurisdiction

These Terms are governed by Indian law, with exclusive jurisdiction of courts at Kozhikode, Kerala.

Force Majeure

Pooja Jewellers shall not be liable for delays or failures due to circumstances beyond control, including natural disasters, war, riots, strikes, government restrictions, pandemics, or transportation issues.